Job Description Summary

Owns the project management and implementation process for GEHC Diagnostic Imaging, including sales order review, project planning, design/layout, contractor interface, submission of documentation, resource coordination, and issue resolution.

This is a field-based position in Northern Wisconsin.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Roles and Responsibilities

• Drive customer satisfaction and process productivity during the installation process.

• Act as the primary liaison between GE and the customer team.

• Identify, escalate, and resolve issues, which might affect customer satisfaction and GE operational targets.

• Ability to manage multiple projects simultaneously.

• Work cross functionally with sales and services teams while owning the project management and implementation process for GEHC Diagnostic Imaging.

• Ability to provide constructive feedback to installation teams and contractors.

• Participate in process improvement initiatives.

Required Qualifications

• Bachelor’s degree and two years of project management experience; or an associate degree and minimum five years of Project Management experience.

• Minimum two years’ experience working with cross-functional teams.

• Strong customer advocate with focus on meeting scheduled dates and customer expectations.

• Ability to work independently, multi-task, and prioritize multiple priorities.

• Demonstrated ability to effectively communicate in a matrix environment.

• Ability to work effectively from a remote home office location.

• Strong influencing skills to help achieve mutual goals.

• Ability to forecast and deliver on a schedule to meet quarterly revenue targets.

• Working knowledge of Microsoft Windows and Office Applications.

• Must be legally authorized to work in the United States.

• Must have a valid driver’s license.

Desired Characteristics

• Formal coursework in project management and experience in construction or working with the building trades.

• Construction management background highly desired.

• Experience with large-scale project management requirements, where deadlines where met on or ahead of schedule (e.g., construction, IT, installations).

• Ability to communicate complex technical issues in a customer-friendly manner.

• Demonstrated customer service experience working in a clinical environment.

• Knowledge and experience with the healthcare industry and GEHC products.

• Proficient in project management software (e.g., MS Project).

• Proficient with design tools (e.g., AutoCAD, Visio).

• Current Project Management Professional (PMP) certification.

• Six Sigma certification and/or experience in Lean methodology.

• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, and Quality Goals.

• Complete all planned Compliance (Quality, EHS, etc) training within the defined deadlines.

• Identify and report all customer or personal compliance concerns immediately to the appropriate organization.

We expect all employees to live and breathe our behaviors:  to act with humility and build trust, lead with transparency, deliver with focus and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.

While GE Healthcare does not currently require U.S. employees to be vaccinated against COVID-19, some GE Healthcare customers have vaccination mandates that may apply to certain GE Healthcare employees.

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Additional Information